Utilization of new technologies in quality management
New technologies like data glasses or so-called smart glasses with augmented reality support have also become part of quality management. This is made possible through our own development, the iVision®, which received a “BEST OF” distinction in the Innovation Award IT 2018:
The utilization of new and innovative technologies in production and logistics is basically a step into the direction of continual enhancement according to standardization chapter 10. Changes entail risks that undesired impacts might occur. In order to reinforce desired outcomes, meaning positive chances, a well implemented quality management system can contribute significantly to the success factors. PeRoBa® Unternehmensberatung GmbH uses new technologies in quality management, including data glasses.
What are data glasses respectively smart glasses?
As a rule, data glasses include cameras for video and photo recordings as well as displays. Thus, users are able to visualize work steps quickly and directly while at work. Depending on the model that is actually used, data glasses may also encompass scanners as well as audio and network connectivity. These so-called smart glasses can also make available information related to processes within the company, like, e.g., on storage information and on lead times more quickly.
On the other hand, the company can receive input data faster, for example because of the direct connection and further processing can be managed accordingly. Furthermore, coworkers can access further apps and functionalities during ongoing processes. For example, remedial measures with regard to products as well as process or error messages can be documented clearly right away through image, video or voice recordings, thus. It is also possible to get directly in touch with experts over video telephony in order to solve acute problems right then and there together.
What does PeRoBa® Unternehmensberatung GmbH use data glasses for?
PeRoBa® Unternehmensberatung GmbH uses Vuzix smart glasses in audits. The experiences of the auditors have been entirely positive so far. Sometimes there was a need for explanations at the very start when we utilized smart glasses on the clients’ premises. However, the feedback we got was always positive as well after completion of the work. In this area, we have developed software which displays the requirements of DIN EN ISO 9001 and which supports our auditing process.
Thereby, we are able to document required information directly and to make assessments and write reports with references more efficiently. In part, the advantages in terms of time resulting from that are significant and efforts are also clearly reduced. Furthermore, suitable comparisons for assessing the measures taken can also be evaluated later on during processing. Direct comparisons become possible in a faster and more efficient manner.
Examples from PeRoBa® and their realization
For example: optimization of order picking through Pick by Vision
Further applications (and ranges of applications) of data glasses
- Introduction and definition of virtual and augmented reality
- Advantages stemming from the utilization of augmented reality and data glasses (economizations)
- Ranges of applications of data glasses (support with manufacturing, training new coworkers on the job, quality control, remote assistance, automated repair instructions, virtual reviews, etc.)
- Methods for integrating data glasses in manufacturing
A further field of application is the use of data glasses in VDA 6.3 process audits. If you have any questions about the solution and its implementation, we look forward to hearing from you via our contact page.
“Quality is a philosophy and our passion!” This is the slogan of PeRoBa® Unternehmensberatung GmbH, which breathes life into our guiding principle: “It’s solely your success that matters to us!” We are certified according to DIN EN ISO 9001 and we offer consulting in the area of quality management and its practical implementation.
About PeRoBa®:
PeRoBa® Unternehmensberatung GmbH has specialised in management systems since 1991. The company has been headquartered in Baldham since 2011 and also maintains an office on Prinzregentenstraße in Munich. PeRoBa® advises, audits and assesses to support clients in introducing and implementing their management systems, and also offers audits, QM training, seminars and workshops. Since January 2016, the in-house, patented software iVision® – Smart Remote Audit Solution has been on the market.
Dr. Roland Scherb is the founder and Managing Director of PeRoBa® Unternehmensberatung GmbH, certified to DIN EN ISO 9001, ISO 14001 and ISO 27001 and based in Baldham. He is President of the Bundesverband der Auditoren e. V. (German Federal Association of Auditors), head of the ISO Certification Competence Forum at BVMW e. V. (German Association for Small and Medium-sized Businesses) and a member of the DIN working committee NQSZ NA 147-00-07 GA on the revision of DIN EN ISO 19011. He is also a book author as well as a trainer and lecturer at renowned educational institutions on management systems and the associated core methods.
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